Privacy Policy

1. Introduction

GoTranslate ("we," "our," or "us") operates the website gotranslate.in and provides AI-powered multilingual writing tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using GoTranslate, you agree to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in through a third-party provider (such as Google), we receive your name, email, and profile picture from that provider.

2.2 Content You Provide

When you use our tools (grammar checking, translation, OCR, voice typing), we process the text, images, or audio you submit. This content is used solely to provide the requested service and is not stored permanently unless you explicitly save it to your account.

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to collect this data.

2.4 Payment Information

If you subscribe to a paid plan, payment processing is handled by Razorpay. We do not store your credit card or bank details. Razorpay's use of your data is governed by their own privacy policy.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process your text for grammar checking, translation, OCR, and voice typing
• To create and manage your user account
• To process payments and subscriptions
• To send you service-related communications (account verification, security alerts)
• To respond to your inquiries and support requests
• To monitor and analyze usage trends to improve user experience
• To detect, prevent, and address technical issues or abuse

4. Third-Party Services

We use the following third-party services to power our tools. Your content may be transmitted to these services for processing:

• Google Gemini API — for grammar checking, spelling correction, and text suggestions
• MyMemory / Google Translate — for translating text between languages
• Google Input Tools — for transliteration (converting English text to other scripts)
• Tesseract.js — for OCR (runs entirely in your browser; images are not uploaded to any server)
• Web Speech API — for voice typing (processed by your browser; audio is not sent to our servers)
• Razorpay — for payment processing

Each third-party service has its own privacy policy governing how they handle your data. We recommend reviewing their policies.

5. Data Retention

Text submitted to our grammar checking, translation, and other tools is processed in real-time and is not stored after processing is complete. Account information is retained for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (HTTPS), secure authentication mechanisms, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services (for example, you may not be able to stay logged in).

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate personal data
• Deletion — Request deletion of your personal data
• Data Portability — Request a machine-readable copy of your data
• Withdraw Consent — Withdraw consent for data processing at any time

To exercise any of these rights, contact us at support@gotranslate.in.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of GoTranslate after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@gotranslate.in